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Shipping Policy

Thank you for shopping with ODEGNC.

Processing Time
Orders are typically processed within 1–2 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Estimated delivery time within the United States is usually 3–7 business days, depending on the destination, carrier, and warehouse availability.

Shipping Fees
Shipping fees will be calculated and displayed at checkout unless free shipping is offered on the order or product.

Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow some time for the tracking status to update after the package is handed over to the carrier.

Delays
Delivery times are estimates only and may be affected by weather, carrier delays, holidays, or other factors outside our control. We are not responsible for delays caused by the shipping carrier.

Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages
If your package arrives damaged, is lost in transit, or if you receive the wrong item, please contact us within 7 days of delivery or the expected delivery date. We will do our best to help resolve the issue.

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